Process Mining Approach for Diverse Application Environments
Author:
Affiliation:

  • Article
  • | |
  • Metrics
  • |
  • Reference [26]
  • |
  • Related [20]
  • | | |
  • Comments
    Abstract:

    Mining business process models from running logs is in its ascendant. Inevitably, the ever changing operational environment makes these log records diverse. Considering every mining algorithm has its pros and cons, this paper focuses on the challenge to apply a best mining algorithm against diverse logs. A novel approach, SoFi (survival of fittest integrator), is proposed to mine business process models effectively in such a diverse environment. SoFi tackles the diversity issue by utilizing domain knowledge to classify the cases in a log and applying various mining algorithms on these categories to obtain comprehensive process models as candidates for optimization. A genetic algorithm (GA) based optimizer takes these candidates as initial population for purpose of both genetic quality as well as genetic diversity. Under the principle of survival of fittest, the GA optimizer can aggregate best process fragments with context into the final process model for the entire log. Experiments on synthetic data and real cases from a telecommunication firm demonstrate the effectiveness of SoFi and comprehensive quality of mined process models in terms of replay fitness, accuracy, generalization, and simplicity.

    Reference
    [1] Van der Aalst WMP. Process Mining: Discovery, Conformance and Enhancement of Business Processes. Springer-Verlag, 2011.
    [2] Van der Aalst WMP, De Medeiros AKA, Weijters AJMM. Genetic process mining. In: Proc. of the Applications and Theory of Petri Nets 2005. LNCS 3536, Springer-Verlag, 2005. 48-69.
    [3] Van der Aalst W, Weijters T, Maruster L. Workflow mining: Discovering process models from event logs. IEEE Trans. on Knowledge and Data Engineering, 2004,16(9):1128-1142. [doi: 10.1109/TKDE.2004.47]
    [4] Wen LJ, Wang JM, Sun JG. Detecting implicit dependencies between tasks from event logs. In: Proc. of the Frontiers of WWW Research and Development-APWeb 2006. Springer-Verlag, 2006. 591-603. [doi: 10.1007/11610113_52]
    [5] Weijters AJMM, Ribeiro JTS. Flexible heuristics miner (FHM). In: Proc. of the IEEE Symp. on Computational Intelligence and Data Mining (CIDM). IEEE, 2011. 310-317. [doi: 10.1109/CIDM.2011.5949453]
    [6] Weijters AJMM, van der Aalst WMP. Rediscovering workflow models from event-based data using little thumb. Integrated Computer Aided Engineering, 2003,10(2):151-162.
    [7] Van Dongen BF, Van der Aalst WMP. Multi-Phase process mining: Aggregating instance graphs into EPCs and Petri nets. In: Proc. of the 2nd Int'l Workshop on Applications of Petri Nets to Coordination, Workflow and Business Process Management (PNCWB). Citeseer, 2005.
    [8] Van Dongen BF, Van der Aalst WMP. Multi-Phase process mining: Building instance graphs. In: Proc. of the Conceptual Modeling–ER 2004. Springer-Verlag, 2004. 362-376. [doi: 10.1007/978-3-540-30464-7_29]
    [9] De Medeiros AKA, Weijters AJMM, Van der Aalst WMP. Genetic process mining: an experimental evaluation. Data Mining and Knowledge Discovery, 2007,14(2):245-304. [doi: 10.1007/s10618-006-0061-7]
    [10] De Medeiros AKA, Weijters AJMM, Van der Aalst WMP. Genetic process mining: A basic approach and its challenges. In: Proc. of the Business Process Management Workshops. Springer-Verlag, 2006. 203-215. [doi: 10.1007/11678564_18]
    [11] Song M, Günther CW, Van der Aalst WMP. Trace clustering in process mining. In: Proc. of the Business Process Management Workshops. Springer-Verlag, 2009. 109-120. [doi: 10.1007/978-3-642-00328-8_11]
    [12] Bose RPJC, Van der Aalst WMP. Trace clustering based on conserved patterns: Towards achieving better process models. In: Proc. of the Business Process Management Workshops. Springer-Verlag, 2010. 170-181. [doi: 10.1007/978-3-642-12186-9_16]
    [13] Bose RPJC, Van der Aalst WMP. Context aware trace clustering: Towards improving process mining results. In: Proc. of the SDM. SIAM, 2009. 401-412.
    [14] Kumaran S, Liu R, Wu FY. On the duality of information-centric and activity-centric models of business processes. In: Proc. of the Advanced Information Systems Engineering. Springer-Verlag, 2008. 32-47. [doi: 10.1007/978-3-540-69534-9_3]
    [15] Nigam A, Caswell NS. Business artifacts: An approach to operational specification. IBM Systems Journal, 2003,42(3):428-445. [doi: 10.1147/sj.423.0428]
    [16] Cortadella J, Kishinevsky M, Lavagno L, Yakovlev A. Deriving Petri nets from finite transition systems. IEEE Trans. on Computers, 1998,47(8):859-882. [doi: 10.1109/12.707587]
    [17] Buijs J, Van Dongen BF, Van der Aalst WMP. A genetic algorithm for discovering process trees. In: Proc. of the 2012 IEEE Congress on Evolutionary Computation (CEC). IEEE, 2012. 1-8. [doi: 10.1109/CEC.2012.6256458]
    [18] Aalst WMP, Medeiros AKA, Weijters AJMM. Genetic process mining. In: Proc. of the Applications and Theory of Petri Nets. 2005. 985-985. [doi: 10.1007/11494744_5]
    [19] Buijs J, Van Dongen BF, Van der Aalst WMP. On the role of fitness, precision, generalization and simplicity in process discovery. In: Proc. of the Move to Meaningful Internet Systems: OTM 2012. Springer-Verlag, 2012. 305-322. [doi: 10.1007/978-3-642- 33606-5_19]
    [20] Adriansyah A, Van Dongen BF, Van der Aalst WMP. Conformance checking using cost-based fitness analysis. In: Proc. of the 2011 15th IEEE Int'l Enterprise Distributed Object Computing Conf. (EDOC). IEEE, 2011. 55-64. [doi: 10.1109/EDOC.2011.12]
    [21] Adriansyah A, Munoz-Gama J, Carmona J, Van Dongen BF, Van der Aalst WMP. Alignment based precision checking. In: Proc. of the Business Process Management Workshops. Springer-Verlag, 2013. 137-149. [doi: 10.1007/978-3-642-36285-9_15]
    [22] Van Dongen BF, De Medeiros AKA, Verbeek HMW, Weijters AJMM, Aalst WMP. The ProM framework: A new era in process mining tool support. In: Proc. of the Applications and Theory of Petri Nets 2005. Springer-Verlag, 2005. 444-454. [doi: 10.1007/ 11494744_25]
    [23] Burattin A, Sperduti A. PLG: A framework for the generation of business process models and their execution logs. In: Proc. of the Business Process Management Workshops. Springer-Verlag, 2011. 214-219. [doi: 10.1007/978-3-642-20511-8_20]
    [24] Eck M. Alignment-Based Process Model Repair and its Application to the Evolutionary Tree Miner., 2013
    [25] Zeng QT, Sun SX, Huan H, Liu C, Wang HQ. Cross-Organizational collaborative workflow mining from a multi-source log. In: Proc. of the Decision Support Systems. 2013. 1280-1301. [doi: 10.1016/j.dss.2012.12.001]
    [26] Rozinat A, Van Der Aalst WMP. Conformance checking of processes based on monitoring real behavior. Information Systems, 2008,33(1):64-95. [doi: 10.1016/j.is.2007.07.001]
    Cited by
    Comments
    Comments
    分享到微博
    Submit
Get Citation

杨丽琴,康国胜,郭立鹏,田朝阳,张亮,张笑楠,高翔.一种适用于多样性环境的业务流程挖掘方法.软件学报,2015,26(3):550-561

Copy
Share
Article Metrics
  • Abstract:
  • PDF:
  • HTML:
  • Cited by:
History
  • Received:July 01,2014
  • Revised:November 21,2014
  • Online: March 03,2015
You are the first2038072Visitors
Copyright: Institute of Software, Chinese Academy of Sciences Beijing ICP No. 05046678-4
Address:4# South Fourth Street, Zhong Guan Cun, Beijing 100190,Postal Code:100190
Phone:010-62562563 Fax:010-62562533 Email:jos@iscas.ac.cn
Technical Support:Beijing Qinyun Technology Development Co., Ltd.

Beijing Public Network Security No. 11040202500063